Customer Services

Contacting EBMUD When Hold Times Are Long

Tips for faster service when calling or accessing online self-service.

My Account

Manage your EBMUD account online.

Account Management

Learn about bill payment options and how to read your meter.

Start/Stop Service

For established homes, apartments or businesses.

Service Application for New Construction

Initiate new service requests.

Water Pressure and Hydrant Flow Information

Request information easily online.

Water and Energy Conservation

WaterSmart Center

Resource center for water-saving rebates, tips, free devices and events.

Energy Conservation at EBMUD

EBMUD develops renewable energy and protects the environment by reducing greenhouse gas emissions.

Recreation

Complete Recreation Information

Listings for East Bay and Sierra Foothills.

Project Updates

Construction Projects

Check here for the latest information on current and planned projects.

Our Water

Water Supply

Latest supply update and long-term planning efforts, including the Urban Water Management Plan and Water Supply Management Program 2040.

Water System Map

From the Sierra Foothills to the East Bay.

Water Quality FAQ's

Answers to common questions.

Wastewater and Bay Protection

A Clean Bay Begins with You

What you can do to keep pollutants out of San Francisco Bay.

Wastewater Treatment and Sewers 

Commercial and residential waste treatment, permits, programs and rates.